F.A.Q.s
Answers to commonly asked questions!
The Landlord Platform
- What if I don't receive the e-mail verification for creating my account?
- Is the platform secure?
- How does this work with my existing property management software?
- Can the invitation timing be coordinated with our initial notification to residents?
- When do residents receive their monthly Piñata Coin credit?
- My landlord joined Piñata! Will my current Piñata account be transferred automatically?
About Us
Rent
Piñata Coin & Rewards
- What is Piñata Coin and how do I spend it?
- How do I earn rewards?
- How do I redeem rewards?
- How do I use my restaurant.com gift card?
- Do I get rewards for late or partial rent payments?
- What if there’s a mistake in my Piñata Coin amount?